Friday, February 5, 2010
Observation 3
Jose Cabeto Tovar is the sales representative of the Miami company Excellent Computing. As a sales representative his job requires to maintain customer and support them. He also has to find new customers and provide clients with product information. Tovar says his job is one of the most important because without sales their would be no way for a company to stay open. There are many ways of getting new customers such as advertisment, cold calling, and newspaper clips. By cold calling you just call random business and offer them deals with supplies you offer. He also looks on newspapers for products or businesses. Work together with logistic to make sure that everything's in stock and ready for future sales. He also needs a good relationship with accounting to make sure that the sales get paid on time depending on their credit line. He is also trained on products available and coming in as well as technical support.
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